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Frequently Asked Questions

How To Activate Your PayPal Account within DunDilly:

Step 1: Login To Your Account

Step 2: Scroll down to the "My Account" area on the left side of the screen.


Step 3: Click on "Manage Account"


Step 4: Scroll down to the bottom where it states "Direct Payment Settings".


Step 5: Enter your PayPal account email associated with your PayPal account.


Step 6: Click on the "Update" button.


*Once you have activated your PayPal account to work within DunDilly you will be able to choose "Direct Payment" method within the posting of a product on DunDilly.
It is very simple to create a store within DunDilly.com - please follow the steps below on how to enter and edit your store information.

How To Enable Your Store Account:
If you want to enable a store account and have multiple items on your store, here are the steps to follow. Please note all default accounts have a free store of 1 item.
Step 1: Click on "Subscription Setup" of the "My Store" location.

Step 2: Click on the check box "Enable Store"

Step 3: Click on the radio 'circle' button to the type of store you want to create such as:


Basic Store, 5 items, Price: 2.17 USD, recurring every 30 days

Medium Store, 10 items, Price: 3.25 USD, recurring every 30 days

Advanced Store, 50 items, Price: 5.42 USD, recurring every 30 days

Expert Store, 200 items, Price: 8.66 USD, recurring every 30 days, [ Featured Store ]

Platinum Store, 500 items, Price: 10.83 USD, recurring every 30 days, [ Featured Store ]

Step 4: Click on a store for example: Platinum Store fee is 8.66 for example. This fee is every month. The account user is able to put 200 items on their store listing.

Step 5: Click on "Proceed" to save the changes and make the 1st Store payment fee via PayPal.
Step 6: Click on the blue botton that says "Click Here To Proceed" ( ). DunDilly accepts payments via PayPal account, Mastercard, Visa, and American Express all on PayPal. You do not need to have a PayPal Account to make a payment by credit or debit card. Just enter your information on PayPal's secured website.

Step 7: Once you have made payment, click on "Return To Merchant" button on PayPal's website.

Step 8: Once you come back to DunDilly, it will show you: "Your payment has been confirmed. Thank you for your business." Your store account is now active and all your items you place can be entered as a store featured item.

*Note: Featured Stores are always the 1st on top of the list when a user clicks on the "Stores" button at the top. Our prices are well below and high value.

Creating a Store on DunDilly.com:
Step 1: Login To Your Account on DunDilly.com

Step 2: Scroll Down to the left side of the screen, it will say "My Store" section. Click on "Main Settings"

Step 3: Enter the store information required such as: Store Name, Store Description, Store Meta Keywords, and Store Logo. You can even decide to edit your Store Design!

Step 4: Once you've entered all the changes, click on "Proceed" to save your changes.

*Note: you should enter keywords that are relevant to your store's products, the more you enter the better it is for the system to search the products and bring it up for the user.

How To Enter Company Information:
Next, in the same section of My Store.
Step 1: Click on "Store Pages"

Step 2: Enter the number of Store Featured Items, Number of Ending Soon, and Number of Recently Listed Store Items. This area will allow the buyer to see what items you have in your complete store.

Step 3: Enter your information on "About This Store".

Step 4: Enter your information on "Store Specials".

Step 5: Enter your information on "Shipping Information".

Step 6: Enter your information on "Company Policies".

Step 7: Click on "Proceed" to save your information.

**Note: this information appears on your store information for the buyer to read more about you.

How To Edit Your Categories On Your Store:
Step 1: On the "My Store" area, click on "Custom Categories"

Step 2: On the bottom area, highlight the left area category that is most relevant to your store's products where you plan on placing products.

Step 3: Click on the 'right' arrow (->) to place that category into your store.
***You may choose to use an unlimited about of categories that is suited for your products. These self made categories will be shown within your store and only to your store. DunDilly gives you the flexibility to edit your store completely.

How To Create Your Own Categories:
If you require a category that is 'not' on the list, please use the window above called, "All Categories". Enter the category name and click "Save Changes" a special category will appear above with a "explorer" image. You may enter more categories or 'sub categories' if you wish by clicking on the 'explorer' image ().
For example:
Nails (main category)
-> Press On (sub-category, level 1)
-> French (sub-category, level 1)
-> Colored (sub-category, level 1)
-> Glittered (sub-category, level 2)
-> High Gloss (sub-category, level 2)

This concludes our FAQ for users who wish to know about "My Stores" area.
If you have any questions regarding this FAQ please feel free to let us know and we'll make adjustments as necessary to benefit all DunDilly Users. Happy Selling!

DunDilly.com
There are several ways DunDilly is superior to popular auction websites, they are:

1. "Make an Offer" Feature: Buyers can now make offers on listed items, this new feature allows potential buyers to make an offer to the seller if the item has not received any bids. The seller can select whether or not to accept such offers and also set the price range they are willing to listen to.

2. "Combined Invoicing" Feature: Sellers can now combine invoices for items sold to the same user saving both time and money.

3. "Wanted Ads" Feature: DunDilly is the first auction software package to include wanted ads. Enabling your users to post adverts for items they want for FREE!

4. "Media Upload" Feature: Sellers can upload upto 9 pictures as well as media files (.wmv /.avi) to accompany their listing.

5. "Vouchers" Feature: We offer incentives to new and existing users with our new voucher system! Be sure to check out our 'news' section for more information on the home page.

6. "Stores" Feature: DunDilly enables our users to open their very own store on our auction site. Each store owner can pick and choose their own categories from the main selection. You can also setup store subscription packages to attract bulk or Business customers. Store owners can choose whether to list items in their store, for auction or both. A selection of store skins are also included.

7. "SSL" Feature: DunDilly believes in protecting your sensitive information and DunDilly provides 128bit protection and security.

The advanced search facility enables users to search for items by:

  • Keywords (item title and description)
  • Items with reserve price
  • Items listed with buy it now
  • Items with swap enabled
  • By country/zip code
  • By seller
  • By buyer
  • By store

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